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Japan Only - SCTL Indications

Company Name (Retailer name)

Burberry Japan K.K.

The person in charge

Claudia Kim, President - Japan & Korea


Burberry Japan K.K.
Ginza Marronier Bldg
2-5-14 Ginza
Tokyo 104-0061

Telephone Number

Japanese: 0066-33-812819

English: 0066-33-813087

Telephone customer service opening Hours

Japanese: Mon-Fri (excluding public holidays) 09:00-20:00 JST English: 24 hour service

Email Address

Retail Price

Price of each item includes tax.

Delivery Times

Estimated 1-7 working days from the date of shipment. For more details, please see


in the Customer Service section.


We accept the following methods of payment:

  • Visa
  • American Express
  • MasterCard
  • JCB
  • Diners
  • Discover
  • Union Pay

For more details, please see Payment in the customer service section.


Free returns are available for all full price items purchased on within 30 days of shipping and all sale items within 14 days of receipt, provided the return conditions specified below are met. Please note it is not possible to return personalised or monogrammed items. For more details, please see Returns in the Customer Service section

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Burberry Limited, Horseferry House, Horseferry Road, London, SW1P 2AW
Registered in England & Wales
Registered Company Number: 00162636